Almost everywhere you go, companies are boasting of their commitment to Customer Service. But do they really practice what they are saying, or do the bold mission statements just look good on the wall? Here are a few ways to test to see if you and your team Walk the Walk, or just Talk the […]
Uncategorised
Planning for a Video Interview
It may be a pre-recorded video quiz to screen applicants or a formal interview using Skype but technology is well and truly part of today’s recruitment process. Convenient, cost effective and quick, the use of video resumes, particularly for graduate programmes or customer-facing roles is definitely on the increase. Here are a few tips to […]
Calling out Bullies in the Workplace
Amid the chaos that has been our federal political scene, the allegations of bullying in the workplace have been once again, brought to the fore. But where does “robust debate” and “management style” cross the line to become bullying behaviour? Bullying IS a subjective term but can be summed up as any behaviour that causes […]
Social Media – Are you shutting the door on your career before it even starts?
Your CV looks fantastic, your new suit fits perfectly, and your interview technique is polished, but you are still not landing the job. Ever thought your social media profile may be the problem? Increasingly, potential employers are using social media to pre-screen candidates or evaluating suitability for promotion. In a perfect world what you do […]
Teenagers are you looking for a Job?
With Christmas around the corner, stores are now advertising and training staff before the Christmas rush. These jobs are a great opportunity for teenagers to get some fabulous work experience as well as some extra cash. What you may be lacking in work experience a well-presented resume and a happy and eager personality will go […]





